Freshworks
India-born SaaS company providing business software for SMBs globally
Company Overview
Freshworks is an India-founded, US-listed SaaS company that provides customer engagement and IT service management software. The company's products — Freshdesk, Freshservice, and Freshsales — serve over 67,000 customers globally. Freshworks was the first Indian SaaS company to list on NASDAQ and represents the maturation of India's enterprise software ecosystem.
Why This Company Matters
Freshworks proved that India can produce globally competitive SaaS companies, inspiring a wave of Indian enterprise software startups targeting international markets.
Key Focus Areas
Peer Companies
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